You can get your share of fame in the media, but only if you learn to take a realistic approach.
Once
upon a time, I had a client who was a very prominent physician. He was
the lead investigator on numerous life-saving clinical trials and was
awaiting FDA approval for one of his pet projects. Once the approval
was in, he would be able to significantly build his practice, and
ultimately his ego and wallet. He wanted to become a superstar.
To
help him achieve his goal, I developed a step-by-step plan for branding
his name and creating a buzz about his practice. The mix included
marketing materials, a website, advertising, direct mail, speaking
engagements and media relations. Although he liked the proposal, he was
simply mesmerized by the concept of media relations. He wanted to be on
CNN and Oprah. He had visions of reporters banging on his door, and
being stopped on the street for an interview.
While we all may
fantasize about being a media darling, for most of us, getting the
media's attention takes a unique story, planning, practice, a dash of
luck and some darn good timing. When I presented the six-month media
relations plan to him, he moaned and groaned and didn't understand why
we couldn't just call Fox News and tell them how wonderful he was. My
initial counsel to him was two-fold:
1. Media relations is a process
that requires a commitment of strategic and tactical persuasion of the
media to tell your story to their readers. We have to use the right
tools and play by their rules or we would eliminate our chances of
being noticed.
2. Reporters will likely be more interested in the
topic when the FDA approves the procedure, so in the meantime, we
should be doing some introductory work so the media knows about you
when the approval does occur.
Unfortunately, my guidance fell on
deaf ears. As fate would have it, the FDA eventually approved the
procedure, and his phone never rang. When the major papers wrote about
it, they quoted other physicians who had educated the right reporters
during the waiting period. And yes, my client called a few days later
and asked what we could do. I told him that it was too late and we
missed the boat on this issue (it could have been huge for him).
What is Media Relations?
Media
relations is a subset of public relations. Public relations includes
ongoing activities to ensure the company has a strong public image. PR
activities can include community relations, investor relations,
affiliations with charitable causes and more. Media relations is about
communicating your story to the media, so they will in turn inform
their readers.
Media relations is a great companion to your
marketing efforts. If the media uses a press release, quote or story
idea from you, it will be because it is meant to persuade readers or
listeners to be aware of or educated about something. It will be
treated as news, not self-promotion. It's almost as if it's a third
party, objective opinion--and consumers respond to that.
Media Relations is Not "Free Advertising"
There
is no fee to have an editor run your story in their publication. And it
is true that media publicity may be 'advertising that money cannot
buy.' However, be aware that if an editor or a reporter believes that
your publicity pitch is an attempt to get free advertising, you can be
sure that it will be thrown out. Additionally, you will have made no
friends in the newsroom--and these are people you may need and want as
your friends down the road.
It also may be worth hiring a media
relations expert to help you sell your story--the right way. Should you
choose to bring in a consultant or a firm, there are fees associated
with building your media pitch. Although media relations is not "free"
it is still considered one of the most cost-effective forms of
promotion. Unfortunately, unlike advertising, direct mail or your
website, there are no guarantees that anyone will see your story. It is
a bit of a gamble. You will increase your chances of "getting ink" by
understanding how media relations works.
The Tools of the Trade
Media
relations is either proactive or reactive publicity. You are either
pitching your product, idea, issue, or company to the media
(proactive), or you are responding to their inquiry (reactive). It is
often worthwhile to make an upfront investment in proactive media
relations, especially if the media has never heard of you or your
product/service. Proactive media relations helps educate the
appropriate media that you exist, and that you are a player. The goal
is to have them know that you are the expert on a certain topic, and
that you are the one they should call when they want to know more about
a certain issue.
It is important to understand what steps to take
and tools to use to be taken seriously by reporters and editors. Here
are six things you should do to help increase your odds of getting ink: